Good
questions.

The short answers. Anything else, ask us on the contact page.

Marty on the phone

The basics

What is Off Panel?

An AI deal partner for brokers placing private, business-purpose loans. Talk or type the deal through with Marty and he matches it against our panel of private lenders, packages a clean loan summary and puts it in front of the lenders that fit.

How does Marty work?

He understands a deal the way you'd explain it to a BDM, picks out the facts that matter and asks for anything missing, one question at a time. The numbers (LVR, loan amounts, fees) are worked out in code, never by the AI, and lenders are matched on their actual lending criteria.

What deals can I bring?

1st and 2nd mortgages over real property: residential, commercial, industrial and land. Construction and mezzanine finance are coming in a later version.

Do you do consumer or NCCP loans?

No. Off Panel is for business-purpose private credit only. Owner-occupied property is fine where the loan is for a genuine business purpose.

Can I type instead of talking?

Yes. Switch between voice and text at any time. Both work on the same deal.

Deals and lenders

How do you know the lenders are legit?

Every lender goes through due diligence before it's listed: ASIC and ABN records, licence or fund structure, directors checked against banned registers, source of funds and evidence of settled loans. Lending appetite is confirmed in writing and checked regularly.

Why don't I see every lender?

You only see the lenders whose criteria fit your deal. It keeps things quick, and it keeps the panel private.

Should I mention the ugly stuff?

Yes. ATO debt, arrears, bad credit, caveats, all of it. Lenders don't mind a problem, they mind a surprise.

Can I attach documents?

Yes. Valuations, IDs, rates notices, payout letters. They go out with the loan summary.

Do lenders pay to be listed first?

No. Lenders can't pay to jump the queue. You only see lenders whose criteria fit your deal, and Lowest rate and Highest LVR always sort on the numbers.

Are the rates guaranteed?

No. Rates, fees and LVRs are indicative. The lender sets the final terms.

Does Off Panel take a fee from the deal?

No.

Your data

Who sees my client's details?

Nobody, until you call or email a lender yourself.

Is Off Panel on the loan summary?

No. It carries your details and your logo, with one small "Powered by Off Panel" line at the bottom.

Is my voice recorded?

Audio is transcribed and then deleted, unless you turn on Keep voice recordings.

Plans

How much is Off Panel?

One plan: a 7-day free trial, then A$89.99 a month with every feature included. Cancel any time.